Warehouse Move Update

We’re moving warehouses to improve how we process and fulfil orders across Good Games.

While the move is underway, some orders, stock updates, and customer service replies may take a little longer than usual.

What to expect

Order delays

Some orders may take a little longer to be packed and dispatched while our warehouse team transitions to the new location.

Stock availability changes

Product availability may temporarily fluctuate as stock is moved and systems are updated.

Customer service delays

Our customer service team is also moving during this period, so response times may be a little slower than normal.

Timing

We expect the main transition period to run from 25 May to 5 June, though some minor impacts may be felt just before or shortly after this window.

Thanks for your patience

We’re working hard to keep disruption to a minimum and appreciate your understanding while we make this move. The end result will be a better experience for our customers, with improved fulfilment and operations behind the scenes.